Committee member communications
Send your message to IOSH communities
This service is available to you as a current IOSH community committee member wanting to share news or information with your community.
What to expect
Recipients will receive your message in their inboxes but won't be able to reply to your message directly.
Read the guidance, complete the form, and we’ll do the rest for you.
Drafting your message
Please read our useful guidelines to help you with drafting the content of your message. For more detailed information, see our committee member communications policy.
-
Fill out the online request form
You’ll need to provide details of:
- message type (event reminder, survey or chair’s letter)
- your details
- the IOSH community you want to send the message to.
-
We review your message request
Our team will double check that your message meets our guidelines. We may make minor changes to ensure that it represents the IOSH brand and tone.
- If your message is suitable, we’ll send it out within three working days.
- If your message requires edits, we’ll let you know why and suggest an alternative.
-
Message is sent out
As a community member, you’ll also receive the communication into your inbox.
Guidance
Please read our guidelines to help you with drafting the content of your message. For more information, see our committee member communications policy.
-
Keep this short, engaging, and informative (ideally less than 40 characters). It should tell members what to expect from your message and include any key details.
If you want members to take an action (for example, register for an event or take a survey), highlight this in the subject line.
Examples:
- Don’t forget to join us on [date] to learn more about [event topic]
- Let us know what you think, answer our survey on [topic]
-
- Keep the email short (up to 500 words). The first sentence should aim to capture the attention of your audience and make it clear what your email is about.
- The form will then guide you through what information is required.
- For event reminders, do look back and review your original Event proposal form submission thinking about what you want to deliver and achieve for your community members. Remember that this is a reminder to register so ask yourself how you can intrigue your reader, making them want to register today.
- You’ll be asked for information such as the date, time, venue (if applicable) and how to register. You’ll be prompted to note down what added benefit your content will have to attendees. Then define how your content will support continuing professional development (CPD), and how your event will help career progression, membership journey, or routes into membership.
- We will also ask you to define your target audience. For example, is your event for those new to the OSH profession, those looking to join a route to Chartered, technical details suitable for experienced professionals, or aimed at those looking for a refresher on a topic.
- Be specific about what the members can hope to gain and avoid general statements. For example, ‘you can learn more about [topic] from [speaker]’, rather than ‘valuable speakers’.
- Include a key summary of what action you want members to take at the end of the email (this is the call to action). If this is an event, you can say ‘final reminder to register your place’ or for a survey, you can say ‘take the survey today to be heard’.
- This should be a reminder of the action words you used in the subject line.
- Wherever you can, use bullet points to separate information, e.g. for topics covered in a meeting. It’s always a good idea to link to where a member can find more information so that there isn’t too much included in the email.
-
Add these at the end of your message so it’s clear what action you’d like members to take.
E.g. please respond to this survey by {date}. And please don’t include any links to speaker’s LinkedIn profiles.
-
It’s important to use plain language, putting people first and remembering that IOSH is a friendly and inclusive organisation.
- Make your message clear and easy to understand for all members no matter who or where they are.
- Make sure you avoid jargon where possible and double check your messaging using an online tool.
-
Make sure you don’t include any personal details or contact information for anyone in your request. Care is needed too to avoid adding business or venue email address or website links as these can sometimes trigger spam/junk settings.
Features and limitations of community committee communications
- The form allows simple message creation and submission
- You can quickly and easily reach a wide audience
- Our team reviews messages before approval and release
- All messages use a standard corporate template
- Members can unsubscribe from emails via a link in the email footer
- The system supports hyperlinks to IOSH pages but does not allow images or documents to be sent.
Committee member communications policy
This outlines the process for IOSH community committee members to send communications to their members. It ensures that messages are sent to the intended recipients, comply with data protection regulations and are professionally branded.
-
Communications should:
- be relevant to Health and Safety and align with IOSH’s strategic aims
- be sent by a committee member on behalf of the committee
- be professionally written in plain and concise language
- support IOSH messaging, organisational objectives, and decisions
- be sent only when appropriate to avoid being considered “spam”.
- only one message per IOSH community in each calendar week to be sent
- avoid conflicts of interest, such as canvassing for personal votes or promoting non-IOSH products/services
- not contain or request personal information
- not include anything defamatory, abusive, profane, threatening, offensive or illegal
- contain an official IOSH email address for return communications
- be reviewed and approved by the committee before submission
-
Our team will:
- review and action each message within three working days
- ensure messages meet the IOSH Terms of Use before sending
- update distribution lists as required
- send messages within the requested timescale where possible
- inform committees promptly if a message cannot be sent and propose alternatives.
IOSH community committee members will:
- ensure the message adheres to the terms of use
- refer to the guidance on writing messages
- submit via the communications tool to be sent out by our team.
IOSH