Building a safer future at height
Meet the expert
With over 35 years in construction safety, Josy John shares powerful insights from his career. He highlights how leadership and innovation are key to preventing falls from height and why it’s crucial to have support systems in place.
During my career in the construction industry, I’ve worn many hats – from site supervisor to safety leader. Most recently, I served as the Chief Safety Expert on the Mumbai-Ahmedabad High-Speed Rail project, working with Tata Consulting Engineers.
Throughout my 35 years, one thing has remained constant: my commitment to keeping people safe, especially when working at height.
Creating a culture that puts safety first
In my experience, organisations that truly prioritise safety at height start with leadership. When leaders understand that working at height is one of the most hazardous tasks on a site, they’re more likely to take proactive steps. A zero-tolerance policy for unsafe practices isn’t just a rule – it’s a mindset. It sends a clear message: every life matters, and every risk must be managed.
Technology that makes a difference
We’ve come a long way in terms of innovation. Powered access equipment, when used correctly and by trained personnel, has significantly reduced risks. Prefabricated platforms and access scaffolds have also become standard practice. These tools, combined with clear safety standards and strict compliance, have transformed how we approach work at height.
Supporting people after an incident
Even with the best precautions, incidents can happen. And when they do, the emotional impact is real. I’ve seen how deeply it affects not just the injured, but also their colleagues and families. That’s why it’s crucial to have support systems in place.
Josy John
“Counselling can help injured workers adjust to life after an incident, and families who’ve lost a loved one need ongoing support. It’s not just about recovery – it’s about compassion.”
A success story that stuck with me
On one of our projects, we had a recurring issue with falls from height while crews worked above ceilings. We introduced a simple but powerful solution: each crew had a dedicated “watcher”, whose sole job was to ensure everyone stayed tied off, especially when moving. That one change made a huge difference. From that point on, we had no further fall incidents for the rest of the project.
What needs to change
There’s no one-size-fits-all solution for working at height. Every task needs a tailored risk assessment, and those assessments should be reviewed by leadership. When workers see that their safety is being taken seriously at the highest level, it builds trust. It shows that safety isn’t just a checkbox – it’s a core value.
Final thoughts
Working at height will always carry risks, but with the right mindset, tools and leadership, we can make it safer. I’ve seen the difference it makes – and I believe every organisation has the power to build a culture where safety comes first.
Don’t fall silent
You’ve read Josy's insights on how to work safely at height. You can play a key part in keeping people safe, too.