IOSH
When learning delivers results: Kate’s IOSH Level 3 experience
How a hands‑on qualification delivered measurable safety improvements and real career progression
Kate Wilkinson completed IOSH’s Level 3 Certificate to meet compliance and boost confidence. Her story shows how practical learning can standardise processes, improve audit scores, and open doors to future career opportunities.
Why IOSH Level 3 was the right choice for Kate and her organisation
Kate and her manager agreed IOSH Level 3 was essential for her role and aligned with business needs. The structured, condensed two‑week format offered practical, focused learning that matched the organisation’s expectations and ensured consistency with colleagues already holding IOSH qualifications.
Balancing study with work
“The balance was manageable thanks to great support and structure. My employer gave me time to complete the course, and the two-week intensive format really helped – each day built on the last, solidifying the learning.”
Kate Wilkinson
- Job role
- Office Manager
- Company
- Energy Saving Trust
Kate also used practice tests and case studies to stay engaged and prepared, while staggered breaks allowed her to keep up with urgent tasks during training.
Assessment approach
One standout feature for Kate was the assessment format. Alongside multiple‑choice questions, the course included four practical, document‑based submissions, such as completing a risk assessment for a real‑life scenario. This made the learning feel directly applicable and achievable.
Putting learning into action
“I’ve been able to apply a lot from the Occupational Health & Safety course straight away. We’ve updated all our Risk Assessments to the IOSH-recommended format and matrix, introduced an incident reporting procedure, and named Health and Safety experts across the business.”
These changes have already improved processes and strengthened the organisation’s safety culture.
“Since completing the qualification, I’ve seen a real impact on my career. It’s boosted my confidence to weigh in on health and safety matters and opened up prospects for roles beyond my previous experience. The accreditation has even raised my salary expectations.”
Kate Wilkinson
- Job role
- Office Manager
- Company
- Energy Saving Trust
Kate also received positive feedback from the compliance team for meeting audit requirements and improving documentation.
My advice?
“Give it your full attention, ask questions, and make the most of your time in the classroom; it’s much harder to get clear answers later. Even without prior knowledge of employment law or construction, the course is worth it.”
Kate Wilkinson
Office Manager • Energy Saving Trust
Grow your knowledge. Grow your impact.
If you’re ready to expand your skillset and boost your credibility in health and safety, this qualification offers a structured path to progress. Discover how it can empower you in your role and beyond.
Why the organisation supported the qualification
Kate’s organisation backed her IOSH Level 3 Certificate to meet compliance requirements and strengthen health and safety capability. This aligned with their goal of maintaining a safe, low-risk environment and ensuring consistency across offices and remote working.
Challenges they aimed to solve
Previously, the business relied on an external law firm for health and safety support. They wanted to bring this expertise in-house to reduce reliance and expand capability.
“For us, training internal talent provided a solution that was practical, achievable, and aligned with our organisational risk profile.”
Energy Saving Trust
- Job role
- Environmental Services
Why IOSH Level 3 was the practical choice for the organisation
The organisation selected IOSH Level 3 because it offered a streamlined route to strengthening safety knowledge across the team. Its delivery style made it simple to integrate into day‑to‑day operations, and the applied learning approach helped colleagues build practical understanding quickly. By choosing a course that fit naturally around existing workloads, the organisation was able to enhance capability in a structured, effective way without adding unnecessary complexity.
“The course provided current, relevant content and ensured the colleague could apply learning immediately.”
Energy Saving Trust
- Job role
- Environmental Services
Impact and results
Since completion, the organisation has seen:
- improved compliance audit scores
- positive feedback from the compliance team, with fewer follow-ups and proactive documentation
- risk assessments standardised to IOSH-recommended formats
- incident reporting procedures implemented
- a stronger safety culture across the organisation.
Additional organisational benefits
By investing in IOSH Level 3, the organisation:
- reduced reliance on a previously used external law firm for health and safety advice
- built practical expertise internally
- enhanced consistency across offices and remote teams.
Recommended for others
“The IOSH Level 3 qualification delivers strong value for organisations seeking practical, role-appropriate health and safety expertise. It’s cost-effective, improves compliance, and enhances staff confidence without overburdening resources.”
Energy Saving Trust
- Job role
- Environmental Services
Final thoughts
For both Kate and her organisation, the IOSH Level 3 Certificate has enabled the translation of learning into everyday practice. The course has helped create a confident, proactive approach to workplace safety that continues to deliver value long after completion.
Ready to boost compliance and build confidence like Kate?
Explore IOSH’s Level 3 Certificate and other practical qualifications to strengthen safety culture and advance your career today.