Guidance notes and safety standards to improve organisational safety increasingly encourage safety leadership. However, two things still remain unclear: who are safety leaders and what do they do to ensure safety? This study addressed these questions, looking at low-hazard environments characteristic of service sector organisations.
The study, undertaken by the University of Cranfield, had the following research objectives:
- to identify types of safety leadership and to characterise the contexts in which each is displayed
- to determine the kinds of practices enacted and shaped by safety leaders at different levels in organisations typical of LHEs
- to discover how the safety leadership practices of individual leaders vary over time in LHEs
- to reveal the social interaction between workers within organisations operating in LHEs
In addition to the final report this study produced several supplementary reports that focused on various phases of the project; click on the links below to access:
- Safety leaders - Who are they?
- Safe working - Designing safety practices for service sector organisations
- Using audio-diaries to capture safety practices and incidental learning about safety
- Social network influences on safety behaviours of employees in retail organisations
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